• This Is My First Order, Can I Speak To Someone First?

  Our agents are available via live chat and email Monday - Friday, 9AM - 5PM EST to assist you with any questions. Otherwise, please schedule a call here: https://web20ranker.com/schedule-time-speak-web-20/Some readers

• Where Do I Fill Out Info?

  We have launched a white-labeled agency dashboard for all of our products, where you can easily submit info for various products with minimal info submission (after the initial intake). If you're new to our site (or to this process), please create an account here: https://seoreports.agency and follow the submission guidelines video. If you have questions about using this system, please ask an agent in chat or send an email to support@web20ranker.com. Training Video (https://screencast-o-matic.cSome readers

• How Do I Know What To Order?

  We offer a ton of resources to help you determine the best services for your business. From our thorough sales pages chocked full of info to our Best Practices video series, we are more than your average wholesaler! Need an additional touch or have a unique case? Call our offices and speak to one of our experienced reps for more info on what might work best for your business.Some readers

• What Info Will I Need For My Client?

  Depending on the service, we may need different info and access for your order. Check out the info forms for our On Page, GMB, and DFY SEO here: https://drive.google.com/open?id=1u3F7s7aL8zQhfVeDEUs3ZVtRMrbFQPV3oZWJLr9XI0k or our additional services here: https://drive.google.com/open?id=126dON-FwXnzF7dvCakEkQbTaMCB0FJCku5agrmuxOISome readers

• Can You Help Me Choose A Package?

  Our support staff is always happy to point you in the right direction if you know what you're looking for. If you are completely lost, please check out our SEO Outsource Ranking Guide above. You may also schedule a paid consult for a more executive experience: https://web20ranker.com/schedule-time-speak-web-20/Some readers

• What is the upgraded content option?

  We now offer two content upgrade packages across all of our services. Pricing and word count for this upgrade changes from package to package because some items may need more content than others! We also offer this as an add-on for GMB and SEO campaigns so that you can create a powerhouse monthly ranking package wih even better content.Some readers

• Can I See A Case Study Or Sample Report?

  We love deep diving into projects for case studies. Check out our latest ecom site DFY SEO case study: https://web20ranker.com/national-ecommerce-seo/ or our local GMB & Maps case study here: https://web20ranker.com/google-maps-ranking-case-study/. For individual sample reports, please email support@web20ranker.comSome readers

• How Do I Create An Account Or Login?

  To create an account or login, click the My Account link in the footer: https://web20ranker.com/my-account/Some readers

• Do You Offer Any Training?

  Yes! We pride ourselves on offering some great freebies in addition to our stellar services. Check here for free training, tips, and case studies: https://web20ranker.com/knowledge-base/. Additionally, we have a series of Best Practice videos that help show you the best use for the products that we offer through our site in order to really help you get the most for your money.Few readers

• Will You Ever Contact My Client?

  No. As a white label provider, we do not contact your client. All reports, questions, and info are sent to your preferred email provided. We will also not contact your client when you use the free tools on our site, including the free SEO audit and schema tools. However, the free SEO audit tool will send a completely unbranded visibility report to your client.Few readers

• What Should I Charge My Clients?

  We can't tell you how much to bill your clients. Some of our agencies partners bill at 2x or 3x cost; the price is completely up to you and what your client is willing to pay for. Check out this guide here to see what our agencies normally charge for our top services based on the niche: https://docs.google.com/spreadsheets/d/18NFewHxwCzTaa522yYuoEPrHskcFzaDIx7pnkAgqSWs/edit?usp=sharingFew readers

• How Do I See What Info I Submitted For An Order?

  Login to your account from the website footer (My Account) and the info for your submitted orders should be on the right hand side. Additionally, you can see what clients you have on file in your agency dashboard under Customers, and what orders you have in progress under Order Management. Can't find it? Ask support@web20ranker.com for help.Few readers

• Is The Info At Checkout For My Client?

  If you have added something to your cart, the info to the left of this is your agency info. This is only for our purposes. Once you have purchased, you will need to follow the link in your email to submit client info.Few readers

• Are All Of Your Services White Labeled?

  Yes! With the exception of our press release service which is only partially white labeled. However, for a one time fee, we will rebrand all our your future press releases with your agency details.Few readers

• How do I know if I need the upgraded content?

  Ultimately, you will need to decide for yourself if the value is there for our content upgrades. However, please be aware that standard content has more of a focus on SEO relevance rather than quality. We recommend four star content for any clients who are going to review the completed items thoroughly, or who need thorough readability in their content. We recommend five star content for some very specific niche businesses, legal clients, financial clients, and any other clients in an industry wFew readers

• Do You Have Sales Materials That I Can Use?

  We are always working on new sales and affiliate material in order to provide a better service for our agency clients. Check out our bite sized list of all products, prices, and add-ons here: https://docs.google.com/spreadsheets/d/1DhjrmNHZOnkpHx-u9nZClynwqHxWcpEf6X9-dLEbg2M/edit?usp=sharingFew readers

• I Can't Add Things To My Cart

  Please make sure that you have checked any required boxes and selected a competition level for your order if applicable. Once you have done this and clicked the Add To Cart, the page should scroll down to your cart where you can check out. Got a coupon? Make sure to add this by clicking the green 'click here to enter your code' just above the cart review before checkout.Few readers

• How Do I Know My Info Was Submitted?

  When you submit your info through our agency dashboard, you will be able to see the order listed under Order Management or under the correct section (such as GMB Management). Your item should be marked as unassigned initially until checked and marked as active by our team. If you do not see your order listed or have any questions about the submission process, please email support@web20ranker.comFew readers

• What If I Have Questions?

  If at any time you have questions on an existing order, we are available via email, chat, or phone (free for existing clients) Monday - Friday, 9AM - 5PM EST. Some of our managers are also available via Facebook or Skype.Few readers

• What Is The Difference In Writing Quality?

  All of our four and five star writers are vetted before hiring so that we can assure increased quality in all of our content upgrade packages. Our five star writers are an advanced team of experienced individuals with histories in copywriting, literature, and teaching. Five star writing includes additional time and research on your content. You can check out samples of our standard and four star content here: https://drive.google.com/open?id=11Qpt5RF4PT3Ipg6kGuF5NoAx2fQu4UFew readers

• Where Do I Find My Order Number?

  Once you purchase, you will receive an email receipt with your order number. You can also find your order number(s) by logging into your account on the site and viewing your purchases.Few readers

• I can't figure out how to use my coupon.

  From the checkout page, select your products and add ons and add to your cart. The page will drop you down to the bottom , and you will need to scroll up to the big yellow bar above Your Order. You can click this to submit your coupon code before checkout.Few readers

• Do I Need To Create An Account?

  No. You can check out as a guest, but creating an account is free and easy and will allow you to access submitted info for your own reference. Not to mention, we will be able to look up your orders by name or email if you do not have your order number.Few readers