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  • This Is My First Order, Can I Speak To Someone First?
    Our support team is available Monday through Friday, 9:00 AM – 5:00 PM EST via live chat and email to assist with any questions. If you’d like a more in-depth discussion, you can schedule a call here: https://go.web20ranker.com/book-agency-results-call-nowSome readers
  • Where Do I Fill Out Info?
    We’ve launched a white-labeled agency dashboard that brings all of our products into one easy-to-use system. After your initial intake, you’ll be able to submit information for additional products with minimal effort. If you’re new to our site or this process, an account will be automatically created for you in our order management dashboard after you complete your first purchase. You can access the dashboard here: [https://dashboard.web20ranker.com/clients/sign_in](https://dashboard.web20rankeSome readers
  • What Info Will I Need For My Client?
    Depending on the service, we may need different info and access for your order. Check out the info forms for our On Page, GMB, and DFY SEO here: https://drive.google.com/open?id=1u3F7s7aL8zQhfVeDEUs3ZVtRMrbFQPV3oZWJLr9XI0k or our additional services here: https://drive.google.com/open?id=126dON-FwXnzF7dvCak_EkQbTaMCB0FJCku5agrmuxOISome readers
  • Can You Help Me Choose A Package?
    Our support staff is always happy to point you in the right direction if you know what you're looking for. If you are completely lost, you'll want to fill out our recommendations form here: https://web20ranker.com/recommendations/. This will allow our team to run a few audits on the website/listing and recommend the best services to help you reach your goals based on the findings of our audit. We will email you a full report in a couple of busineSome readers
  • How Do I Know What To Order?
    Our support staff is always happy to point you in the right direction if you know what you're looking for. If you are completely lost, you'll want to fill out our recommendations form here: https://web20ranker.com/recommendations/. This will allow our team to run a few audits on the website/listing and recommend the best services to help you reach your goals based on the findings of our audit. We will email you a full report in a couple of business days with our recommended services andSome readers
  • Do You Offer Any Training?
    Yes! We pride ourselves on offering some great freebies in addition to our stellar services. Check here for free training, tips, and case studies: https://web20ranker.com/knowledge-base/. And https://web20ranker.com/training/Some readers
  • What is the upgraded content option?
    We now offer a hand-written content upgrade for all of our managed services. With this upgrade, your content is assigned directly to one of our senior in-house writers. Our standard content is AI-generated and reviewed by a human editor. With the content upgrade, however, all content is fully written by a senior writer on our team, allowing for greater depth, accuracy, and customization. Please note that pricing and word counts for this upgrade vary by campaign type and service level, and mayFew readers
  • How Do I Create An Account Or Login?
    To create an account or log in, click the My Account link in the header, or use the following direct link: https://web20ranker.com/my-account/Few readers
  • Can I See A Case Study Or Sample Report?
    We love taking a deep dive into our projects and sharing the results in detailed case studies. You can check out our latest SEO case studies here: https://web20ranker.com/category/seo-case-studies/ If you’d like to see a sample report, you can find individual examples on each product page (where available). And if you have any questions, feel free to email us at support@web20ranker.com — We’re happy to help!Few readers
  • Will You Ever Contact My Client?
    No. As a white-label provider, we do not contact your clients directly. All reports, questions, and information are delivered through the order management dashboard. It is the agency’s responsibility to share these reports with their clients, either directly or by using the white-label configuration to generate unbranded report links. Additionally, we will not contact your clients when you use our free tools, including the free recommendations and schema tool.Few readers
  • What Is The Difference In Writing Quality?
    All of our in-house writers are carefully vetted to ensure a higher standard of quality across our content upgrade packages. Our writing team consists of experienced professionals with backgrounds in copywriting, literature, and education. Content upgrades include additional time, in-depth research, and hands-on writing by one of our senior writers, rather than AI-generated content. This approach allows us to deliver more refined, accurate, and industry-appropriate copy. For businesses in highFew readers
  • Are All Of Your Services White Labeled?
    Yes! All of our services are fully white-labeled, with the exception of our press release service, which is branded with our company information by default. For a one-time fee of $49, we can rebrand all future press releases with your agency’s name and details.Few readers
  • What Should I Charge My Clients?
    We can't tell you how much to bill your clients. Most of our agency partners bill at 2x or 3x cost; the price is completely up to you and what your client is willing to pay for. Check out our pricing calculators to see what our agencies normally charge for our top services based on the niche:https://web20ranker.com/seo-pricing-calculator/Few readers
  • I can't figure out how to use my coupon.
    After selecting your products and adding them to your cart, proceed to the checkout page. On the checkout page, just below the billing and payment information, you’ll see a green box labeled for coupon codes. Enter your coupon code into this field, and the system will automatically apply any eligible discounts to your order.Few readers
  • I Can't Add Things To My Cart
    Please ensure that you are logged into an active account and that you have completed any required selections, including checking necessary boxes and choosing a competition level for your order, if applicable. Once everything is selected, click Add to Cart. The page will scroll down to your cart, where you can review your items and proceed to checkout. If you have a coupon, enter it in the green “Click here to enter your code” box located just above the cart review before completing your purchaFew readers
  • Is The Info At Checkout For My Client?
    If you’ve added something to your cart, the information shown on the left is your agency details — this is just for our internal use. After you complete your purchase, you’ll receive an email with a link to submit your client’s information using our order management dashboard.Few readers
  • How Do I See What Info I Submitted For An Order?
    Log in to your account Visit the order management dashboard here: https://dashboard.web20ranker.com/clients/sign_inIf this is your first time logging in, click “Forgot password” to set up your password. Go to the Orders page Once you’re logged in, click “Orders” on the right-hand side of the dashboard. This is where you’ll see all orders that have already been started. Open an order To view the details of a specific oFew readers
  • Where Do I Find My Order Number?
    After you make a purchase, you’ll receive a confirmation email with your order number. You can also find your order number anytime by logging into your account on our website and checking the Orders section on your account pageFew readers
  • How do I know if I need the upgraded content?
    Ultimately, the decision to purchase a content upgrade is up to you. We want to be transparent that our standard AI-generated content is primarily optimized for SEO relevance, rather than advanced quality or industry-specific nuance. For businesses in highly specialized or regulated industries—such as legal, financial, medical, or other niche markets where content must meet strict standards—we strongly recommend selecting a content upgrade to ensure accuracy, depth, and compliance with industryFew readers
  • How Do I Know My Info Was Submitted?
    After submitting your information through our agency dashboard (https://dashboard.web20ranker.com/clients/sign_in), your order will appear on the Orders page. Initially, the order status will be marked as “Unassigned.” Once our team reviews the submission, the status will be updated to “In Progress.” If you do not see your order listed on the Orders page or have any questions about the submission process, please contact our support team via live chat or email support@web20ranker.comFew readers
  • Do I Need To Create An Account?
    Yes, you’ll need to create an account on our website to place and manage orders. After your first purchase, an account will automatically be created for you in our order management dashboard: https://dashboard.web20ranker.com/clients/sign_in To log in for the first time, just click the “Forgot Password” link on the login page to set your password.Few readers
  • What If I Have Questions?
    If at any time you have questions on an existing order or new services, we are available via email, chat, or phone. Monday - Friday, 9AM - 5PM EST. Email: support@web20ranker.com Phone: (844) 942-2499Few readers

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